Terms of Use

Welcome to Parentune.com ("Website" or "Parentune.com"), a proparent community helping parents to achieve more for their child. This website is owned and operated by Proparent solutions private Ltd. Our registered office is located at: Plot number 83, Second Floor,VR1 U&I Corporate Club, Sector 29, Gurgaon, Haryana, 122002. In using the Parentune.com service, of Proparent solutions private Ltd. you are deemed to have accepted the Terms and Conditions of the agreement listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this website. If you have any queries about these terms & conditions or have any comments or complaints on or about the website,Consent may be withdrawn at any time .Please submit your application to withdraw consent to email id - helpdesk une.com or call us on . between 9AM to 6PM IST.

We reserve the right to change these terms & conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Proparent solutions pvt ltd. Any use of this website or its contents, including copying or storing in whole or part thereof, other than for the customers' personal, non-commercial use is prohibited without the permission of Proparent solutions pvt ltd. The customer shall not modify, distribute or re-post anything on this website for any purpose.

Accuracy of content and invitation to offer :

Parentune.com has taken every precaution in the preparation of the content of this website. Charges for various services have been listed exclusive of service tax and the same would be applicable as per the existing Government rules.

• The customer would maintain and promptly update the registration data to keep it true, accurate, current and complete. If the customer provides any information that is untrue, inaccurate, incomplete or not current or if Parentune.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, Parentune.com has the right to indefinitely suspend or terminate the customers' membership and refuse to provide access to the Website.
•Parentune reserves the right to contact registered parents via email or sms using information that parent has provided at the time of registration.
• The customer will provide authentic and true information in all instances as and when such information is requested of the customer. Parentune.com reserves the right to confirm and validate the information and other details provided by the customer at any point of time. If upon confirmation, the customers' details are found not to be true (wholly or partly), Parentune.com will use its right and sole discretion to reject the registration and debar the customer from using the Services of Parentune.com without any prior intimation to the customer.
• That the customer understands and acknowledges that he/she is accessing the services available on this Website and transacting at his/her sole risk and are using their judgment before entering into any transaction through this Website.
• Refund of payments (in case of Parentune.com not being able to meet its obligations as defined in the Service description document) charged to the Cardholder's credit / debit card will only be credited back to the Cardholder's credit / debit card account which was used to pay for the original order.
Please note that Parentune.com shall not be responsible for any delays in credit to the Cardholder's credit / debit card account as that is managed by the Cardholder's issuing bank.
• The customer hereby agrees that he/she will not access data not intended for the customer or log into a server or an account which the customer is not authorized to access. The customer agrees that attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization will lead to a breach of contract by the customer.
• The customer further agrees that any attempt to interfere with the services availed by any other user, host or network, including without limitation over loading, 'flooding,' 'spamming', 'mail bombing' or 'crashing' by means of submitting a virus to the Website, would entail a breach of contract by the customer.
• Sending unsolicited email/s including promotions and/or advertising of products or services or forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting will also be construed as a breach of contract by the customer.

Pregnancy day wise content and images © Dorling Kindersley Limited 2016

Account and Registration Obligations

Customer Information is defined as any information the customer provides to us either During the registration, buying or listing process or In the feedback area or Through any e-mail feature or a written letter or form mailed or submitted to our office.

1. Parentune.com will protect the customer Information in accordance with our Privacy Policy. If the customer uses the Website, he/she would be responsible for maintaining the confidentiality of password and all activities that occur under the customer's account. Parentune.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the customer to protect his/her password or any other account details. If the customer suspects that someone else knows his/her password or suspects any unauthorized use of the account ,the customer should notify Parentune.com immediately using the address provided at the beginning of this agreement. If Parentune.com has reasons to believe that there is likely to be a breach of security or misuse of the Parentune.com Website, we may require the customer to change his/her password or we may suspend the account without any liability arising on Parentune.com.

Parentune.com does not want to receive confidential, proprietary or trade secret information through this Website (excluding information related to any order that the customer may submit). Please note that any information, materials, suggestions, ideas or comments sent to Parentune.com will be deemed non-confidential. By submitting any such information, the customer is granting Parentune.com an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, Parentune.com will not use the customers' name in connection with any such material, information, suggestion, and ideas or comments unless it first obtains the customers' permission or otherwise are required by law to do so.

Information Collected by the Website: Means of data collection on Parentune are - Contact Forms (The contact forms on the website are made to simplify the process of data presentation by collecting the user interests, child’s DOB ,mobile_number , etc), Brand Offers, Special offers, sampling, emailers, Login and Signup. By creating a user account, visitors agree to the terms and conditions of the website. The data collected may consist of personal or non-personal information. We may store, collect, use and process your Information subject to compliance under applicable laws of India. The website collects user information to provide suggestions tailored as per the parent’s/child’s profile and keep their feed personalized in line with this information . You confirm to have a kid 2+ years of age. You agree to abide by Nestlé privacy policy Read our privacy policy | Nestlé mytoddler. By way of consent, you agree that Nestle and its brands can reach out to you through digital and physical channels including social messaging platforms. You are aware that you can withdraw your consent by contacting Nestle Nestie Terms and condition Opt-in Mails and Other ways of data usage by the Company:The company can use data collected through the website in various ways such as- a) Opt-in Mails- Company sends customized mails on the users opting for newsletters or notification. Users can anytime unsubscribe from the service b) Feedbacks: The Company may contact its visitors or users for feedback on any new feature or services. If not interested, users can drop a mail on helpdesk@parentune.com c) Geographical Data: we use geographical or demographical data to provide location wise customized data. D) Cookies and IP data are used to provide most relevant results through search. The website also stores data other than the content which provides information on personal identity in the form of IP and cookies. This data is used to personalize the content to each parent’s profile as per their child’s age, the parents’ concerns/interests and so on. It is henceforth considered under the category of non personal-identifiable data which also includes search history, queries submitted, interests, date and time, domain, advertisement response. We can use the data collected through our channel in the analysis of trends and it can also be forwarded to the brands depending upon the usage history. We share your personal information with Brands looking to get in touch with you for promotional and/or sampling purposes based on your browsing behavior or expression of interest regarding promotions, workshops, Expert advice, courses, sampling,special offers, who may further contact you and process your information for the said purposes

Customer also agrees and confirms the following usage restrictions

•Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any
•Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
•relevant laws, regulations or code of practice.
•Gaining unauthorized access to other computer / network systems.
•Interfering with any other person's use or enjoyment of the Website.
•Breaching any applicable laws;
•Interfering or disrupting networks or websites connected to the Website.
•Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

Quantity Restrictions

Parentune.com reserves the right, at our sole discretion, to limit the quantity of items or services purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Parentune.com also reserves the right, at our sole discretion, to prohibit sales to any one as it may deem fit.

Pricing Information

While Parentune.com strives to provide accurate product, service and pricing information, pricing or typographical errors may occur. Parentune.com cannot confirm the price of a product or service until after you order. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Parentune.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, Parentune.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Parentune.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Parentune.com accepts your order the same shall be debited to your credit / debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Parentune.com delivery of service or dispatch of the product that you have purchased. If we have to cancel the order after we have processed the payment, the said amount will be refunded to your credit / debit card account.

We strive to provide you with best value, however prices and availability are subject to change without notice.

Cancellation by Parentune.com

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or service pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will inform you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit / debit card has been charged, the said amount will be reversed back in your Card Account.

We will seek authorization on your Card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated delivery charges, taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured / charged. If however the same is charged to your card / bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Parentune.com reserves the right to capture / charge your card to the full or partial authorized amount for the concerned order.

Cancellations by the customer

You may cancel your order or some items in your order before we bill the items. Parentune.com does not accept returns or changes of specific services. In case we receive a cancellation notice and the order has not been processed /approved by us, we shall refund 50% of the entire amount. However, orders placed for the webinars, expert interaction or live events cannot be canceled or returned. The customer agrees not to dispute the decision made by Parentune.com and accept Parentune.com decision regarding the cancellation.

Financial Details

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on Parentune.com will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by Parentune.com. Parentune.com will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. All information collected by us shall be governed as per our Privacy Policy. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time

Fraudulent /Declined Transactions

Parentune.com and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, services, collection charges and lawyers fees from persons using the Website fraudulently. Parentune.com and its associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Electronic Communications

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Specifications

We have made every effort to display the specifications of our services that appear on the Website as accurately as possible. However, we cannot guarantee a complete match to specifications or any disruptions because of internet connectivity, mobile network issues or related issues.

Reviews, Feedback, Submissions

All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Parentune.com on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain Parentune.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Parentune.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Parentune.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Parentune.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Parentune.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'.

Parentune.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Website. You grant Parentune.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify Parentune.com and its affiliates for all claims resulting from any Comments you submit. Parentune.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

Copyright & Trademark

Parentune.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Parentune.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Parentune.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Parentune.com. You may not modify, distribute or re-post anything on this website for any purpose.

The Parentune.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Proparent solutions private Ltd. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner.

References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply Parentune.com endorsement, sponsorship or recommendation of the third party, information, product or service.

Parentune.com is not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk.

All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the 'Contents') are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Website or any related software. All software used on this Website is the property of Parentune.com or its suppliers and protected by Indian and international copyright laws. The Content and software on this Website may be used as a reading, and shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this Website is strictly prohibited. Unless otherwise noted, all Content are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Parentune.com, one of its affiliates or by third parties who have licensed their materials to Parentune.com and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of Parentune.com and is also protected by Indian and international copyright laws.

Objectionable Material

You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, Parentune.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

Indemnity

You agree to defend, indemnify and hold harmless Parentune.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Parentune.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

Termination

This User Agreement is effective unless and until terminated by either you or Parentune.com. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post, that you no longer wish to be associated with this website, provided that you discontinue any further use of this Website.

Parentune.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to Parentune.com. Upon any termination of the User Agreement by either you or Parentune.com, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. Parentune.com's right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

Limitation of Liability and Disclaimers

The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website.

The Website may have content from other Internet websites or resources and while Parentune.com tries to ensure that material included on the Website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Parentune.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website.

This disclaimer constitutes an essential part of this User Agreement.

To the fullest extent permitted under applicable law, Parentune.com or its suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement.

Without prejudice to the generality of the section above, the total liability of Parentune.com to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the amount charged to you, against the value of the products ordered by you.

Parentune.com its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. Consequently, Parentune.com assumes no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website.

Website Security

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation,

Accessing data not intended for you or logging onto a server or an account which you are not authorized to access; Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;

Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing;'

Sending unsolicited email, including promotions and/or advertising of products or services; or Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil or criminal liability. Parentune.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Website other than the search engine and search agents available from Parentune.com on this Website and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Internet Explorer).

Entire Agreement

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between you and Parentune.com with respect to the Parentune.com websites/services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Parentune.com with respect to the Parentune.com websites/services. Parentune.com's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.

These terms and conditions of Use (hereinafter referred as “Terms of Usage”) describe and govern the User’s use of the content and services offered by Proparent Solutions Pvt. Ltd. SERVICES through www.Parentune.com (hereinafter referred as “We” “Parentune” “us” “our” “Parentune application” “Website”).

UPDATION

The Website may update/amend/modify these Terms of Usage from time to time. The User is responsible to check the Terms of Usage periodically to remain in compliance with these terms.

USER CONSENT

By accessing the Website and using it, you (“User”, “You”, “Your”) indicate that you understand the terms and unconditionally & expressly consent to the Terms of Usage of this Website. If you do not agree with the Terms of Usage, please do not click on the “I AGREE” button. The User is advised to read the Terms of Usage carefully before using or registering on the Website or accessing any material, information or services through the Website. Your use and continued usage of the Website (irrespective of the amendments made from time to time) shall signify your acceptance of the terms of usage and your agreement to be legally bound by the same.

GENERAL DESCRIPTION

The Website is an internet-based portal having its existence on World Wide Web, Application and other electronic medium and provides astrological content, data, chat and email consultations (hereinafter referred as “Content”). The Website is offering “Free Services” and “Paid Services” (Collectively referred as “Services”). Free Services are easily accessible without becoming a User however for accessing the personalised astrological services and/or receive additional Content and get access to Paid Services, You are required to register as a User on the portal. By registering for Paid Services, a User agrees to:

To provide current, complete, and accurate information about himself as prompted to do so by the Website.
To maintain and update the above information as required and submitted by you with the view to maintain the accuracy of the information being current and complete.

REGISTRATION AND ELIGIBILITY

The User of the Website must be a person who can form legally binding contracts under Indian Contract Act, 1872. A minor under the age of eighteen (18) in most jurisdictions, are not permitted to avail the services provided on the Website without a legal guardian in accordance with the applicable laws. The Website would not be held responsible for any misuse that may occur by virtue of any person including a minor using the services provided through the Website.

For the User to avail the services, the User will be directed to Register as a User on the Website whereby You (User) agree to provide update, current and accurate information while filling up the sign-in form. All information that you fill and provide to the Website and all updates thereto are referred to in these Terms of Usage as “Registration Data“.

An account could be created by you through the Website ID (Your Phone Number) and password (OTP) or other log - in ID and password which can include a facebook, gmail or any other valid email ID. The User while creating an account hereby represents and warrants that all the information provided by the User is current, accurate and complete and that the User will maintain the accuracy and keep the information updated from time to time. Use of another User’s account information for availing the services is expressly prohibited. If in case it is found that the information so supplied on the Website is inaccurate, incomplete, untrue and not current, the Website has the right to suspend or terminate the User’s account and restrict/refuse the use of the Website by such User in future.

The right to use this Website is personal to the User and is not transferable to any other person or entity. The User would be responsible for protecting the confidentiality of User’s passwords and other information required for the purposes of registration. The User would be fully responsible for all the activities that occur under the User’s account with the Website. The Website cannot and will not be liable for any loss or damage arising from the User’s failure to maintain secrecy and confidentiality. The User shall notify the Website immediately if they become aware of any unauthorized use of their Account(s) or breach of any security. The User must log out from its account at the end of the session.

The User while availing any service shall be informed whether the service so rendered is personal to the Website or is available from a Third party. The Website shall have no control or monitoring on the information disseminated to any third party via the Website.

The Website does not permit the use of the Services by any User under the following conditions: - If the User is a resident of any jurisdiction that may prohibit the use of the Services rendered by the Website. If the User is a resident of any State/Country that prohibits by way of law, regulation, treaty or administrative act for entering into trade relations or/and Due to any religious practices. If the User has created multiple accounts using various mobile numbers. The User may not have more than one active account with the Website.

WEBSITE CONTENT

The Website and any individual Websites which may be available through external hyperlinks with the Website are private property.
All interaction on this Website inclusive of the guidance and advice received directly from the Licensed Provider must comply with these Terms of Usage.
The User shall not post or transmit through this Website any material which violates or infringes in any way upon the rights of others, or any material which is unlawful, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law.
The Website shall have a right to suspend or terminate access by such User or terminate the User’s registration and such User shall not gain access to the Website.
The Website reserves the right to terminate the access or to change or discontinue any aspect or feature of the Website including, but not limited to, content, graphics, deals, offers, settings, etc.
Any information other the guidance and advice, received directly from the Third-Party Service Provider, the educational, graphics, research sources and other incidental information on the Site, the content, should not be considered as medical advice.
The Website does not take guarantee regarding the medical advice, if provided, by the third-party service provider inclusive of registered astrologers with the site. The User should always talk to an appropriately qualified health care professional for diagnosis and treatment including information regarding which medications or treatment may be appropriate for the User. None of the Content represents or warrants that any particular medication or treatment is safe, appropriate, or effective for you. Parentune does not endorse any specific tests, medications, services or procedures.
The Website does not take guarantee of any untoward incident that may happen with the User after seeking the Service. The Website or the Service Provider providing the advice is not liable and does not guarantee any results as expected by the User and accessing the Website in such scenario is purely at the risk of the User.
By using the Site, Application or Services, User hereby agrees that any legal remedy or liability that you seek to obtain for actions or omissions of other User inclusive of the service provider registered with the Website or other third parties linked with the Website, shall be limited to claim against such particular party who may have caused any harm. You agree not to attempt to impose liability on or seek any legal remedy from the Website with respect to such actions or omissions.

USER ACCOUNT ACCESS

The Website shall have access to the account and the information created by the User for ensuring and maintaining the high-quality services provided by the Website and for addressing the need of the User in the most effective manner. User hereby consents for the unconditional access of the account by the Website, its employees, agents and other appointed person in such regard. For the purpose of addressing the complaints (if any received) and any suspected abuse reported, the Website shall investigate on case-to-case basis from the records available. The User is directed to read the terms provided in the Privacy Policy as regards such records.

PRIVACY POLICY

The User hereby consents, expresses and agrees that the User has read and fully understand the Privacy Policy of the Website. The User further consents that the terms and contents of such Privacy policy is acceptable to the User inclusive of any update/alteration/change made and duly displayed on the Website.

BREACH AND TERMINATION

The Website may, in whole or in part, without informing the User, modify, discontinue, change or alter the services ordered or the Account of the User registered with the Website. The Website may or may not issue notice or provide any reason for such action taken by the Website.
Violation of any conditions mentioned in this Terms of Usage shall lead to immediate cancellation of the Registration of the User, if registered with the Website. The Website reserves right to terminate and initiate action immediately, if:
The Website is not able to verify and authenticate the Registration data or any other relevant information provided by the User.
The Website believes that the actions of the User may cause legal liability for the Website, other User or any service provider linked with the Website.
The Website believes that the User has provided the Website with false and misleading Registration Data or there is interference with the other User or the administration of the services, or have violated the privacy policy as listed by the Website.
For the Service Provider inclusive of the Astrologer, You understand and agree that your relationship with the Website is limited to being a User and You act exclusively on your own behalf and for your own benefit. The Website may terminate and de-activate the Profile of such service provider for any violation of the present terms of usage and the Service Terms and Conditions agreed upon between the parties while registration of the data by such Service Provider.

CANCELLATION AND REFUND

No refund shall be processed on the order of any reports under any circumstances if the order has reached the “processing” (Assigned to an Astrologer) stage. The risk and liability of placing order in a haste and careless manner totally lies with the User and the Website is not responsible for any refund once the processing stage has started. Any technical delay or glitch reported in the Website during the processing of the request which includes generating reports by the service provider i.e. Astrologer shall not be eligible for claiming refund. The User agrees that the timelines are approximate and all essentials steps would be taken to adhere to the timelines as displayed. No refund shall be processed for the reason that in-correct information or data has been provided by You. The User agrees to be careful while providing any information to the Website and must re-check the information filled before clicking on “Submit”. The User can request for change in the in-correct information or data entered provided, the request for such change has been made with the User care within 1 (one hour) of execution of the service rendered by the service provider. Refund on pro-rata basis may be considered for any delay in the activation of the subscription services shall be dealt by the Website and its agencies. The services offered are strictly not meant to replace any philosophical, emotional or medical treatment. The Website holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems represented and sold on the Website. The placing of order the services is solely on the discretion and will of the User and the Website does not have any responsibility upon the services sold. The User is advised to exercise discretion in such case and no refund shall be issued on such grounds. The refunds, if any, shall be processed after deduction of the transaction charges levied by the Bank and/or the Payment Gateway, to & fro cost of the shipping and/or courier charges and/or any other charges that may have been incurred by the Website during processing and/or delivering the service, as applicable. In case the Website or Payment gateway’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, the User shall, before initiating the second payment, check whether his/her Bank Account has been debited or not and accordingly resort to one of the following options: In case the Bank Account appears to be debited, ensure that you do not make the payment twice and immediately thereafter contact the Website via User care to confirm payment. In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment. However, refund for multiple payment, if any, even after the above precaution against the same order shall be refunded in full without deduction of the transaction charges as mentioned above. The Website shall only retain the cost of one single order as intended to be placed by the User. If there are orders that the Website is unable to accept and must cancel, the Website at its sole discretion, reserves the right to refuse or cancel any order for any reason whatsoever. Some situations may result in the order being cancelled and include, without limitation, non-availability of the service, inaccuracy, error in pricing information or other problems as identified. If the User’s order is cancelled after charges being paid against the said service, the said amount paid for booking shall be refunded. By requesting for refund, user is agreeing to provide Parentune’s quality audit team permission to access the chat recording of the consultation for which refund has been requested, in order to determine whether the case is eligible for refund or not. Parentune quality audit team, at best effort basis, provide partial/full refunds to the User in their Parentune wallet wherever consultant’s quality parameters are not satisfied. It can take upto 72 hours to analyse and refund the amount back to Parentune wallet Note: All refunds will be credited to user’s Parentune wallet. Refunds will only be considered in the following cases: Network issue due to which chat was affected in between or there was a weak signal, background noise, inaudible consultant etc during the sessions Consultant is unable to respond fluently in the language mentioned in their profile Consultant is taking inordinately long enough to respond back to the user Consultant has responded back in irrelevant or inappropriate response to the query asked by the user Please Note: No refund will be given in case of lack of accuracy of any consultation. Parentune takes no responsibility for factual accuracy on any consultations.

USER OBLIGATION

The User (inclusive of the astrologer and the User) under an obligation not to violate the privacy policy, terms and conditions and any other terms as defined on the Website. The User represents that he is an individual and not a corporation or other legal business entity. The rights to use the Website’s services is personal to the User.The User shall while using the Website and engaged in any form of communication on any of the forums inclusive of the services listed on the Website shall not violate the terms and conditions which are inclusive of:- The User shall not Post, publish or transmit any messages that is false, misleading, defamatory, harmful, threatening, abusive, harassing, defamatory, invades another's privacy, offensive, promotes racism, hatred or harm against any individual or group or religion or caste, infringes another's rights including any intellectual property rights or copyright or trademark, violates or encourages any conduct that would violate any applicable law or regulation or would give rise to civil liability. The User shall not upload or post or otherwise make available any content that User do not have a right to make available, under any law or under contractual or fiduciary relationships. The User shall not upload or post or otherwise make available any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party. The User may, however, post excerpts of copyrighted material so long as they adhere to Fair Use guidelines. The User shall not collect screen names and email addresses of User who are registered on the Website for purposes of advertisement, solicitation or spam. The User shall not send unsolicited email, junk mail, spam, or chain letters, or promotions or advertisements for services. The User shall not upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer. The User shall not engage in any activity that interferes with or disrupts access to the Website The User shall not attempt to gain unauthorised access to any portion or feature of the Website, any other systems or networks connected to the Website, to any of the services offered on or through the Website, by hacking, password mining or any other illegitimate means. The User shall not violate any applicable laws or regulations for the time being in force within or outside India. The use and continuous use of the Website is subject to but not limited to using the services for personal use. The User shall not resell or make any commercial use of the Services without the express written consent from the Website. The User shall not violate these Terms of Usage including but not limited to any applicable Additional terms of the Website contained herein or elsewhere. The User shall not Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. The User by becoming a Registered User of the Website agrees to the following situations, which list is not exhaustive and may include services incidental to the below mentioned: - The user agrees to receive communication through the app/website through email/SMS or any other communication medium including though Whatsapp Business Messages in regards to the usage of the app/website. The User agrees not to transmit via the Website any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature. The User not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation. Attempts to gain unauthorized access to other computer systems are prohibited. The User shall not interfere with any other User' use or enjoyment of the Website or Services. The User is under an obligation to report any misuse or abuse of the Site. If you notice any abuse or misuse of the Site or anything which is in violation of this Agreement, you shall forthwith report such violation to Website by writing to User Care. On receipt of such complaint, Website may investigate such complaint and if necessary, may terminate the Userhip of the User responsible for such violation abuse or misuse without any refund of the subscription fee. Any false complaint made by a User shall make such User liable for termination of his / her Userhip without any refund of the subscription fee. The Website reserves the right to withdraw its services to any User who is found to be unreasonable or abusive during their conversation with the Service Provider inclusive of astrologer regardless of any reason. While the Website shall take all steps to resolve any situation that is in violation of the above obligations arises, however if the situation is not controllable, the Website reserves its right to send a written warning henceforth. Such violations, if repeated by the User, shall lead to a total ban for transacting on the platform by such User. If any balance is present in the wallet of the User, the same shall be refunded subject to the other charges that may be applicable for such violations.

BANK ACCOUNT INFORMATION

The User is under an obligation to provide his banking information as and when required. For that purpose, the obligation of the User are:- The User agrees that the debit/credit card details provided by him/ her for use of the aforesaid Service(s) must be correct and accurate and that the User shall not use a debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The User further agrees and undertakes to provide correct and valid debit/credit card details. The User may pay the fees required, to the Website by using a debit/credit card or through online banking account. The User warrants, agrees and confirms that when he/ she initiates a payment transaction and/or issues an online payment instruction and provides his/ her card / bank details: The User is fully and lawfully entitled to use such credit / debit card, bank account for such transactions; The User is responsible to ensure that the card/ bank account details provided by him/ her are accurate; The User is responsible to ensure sufficient credit is available on the nominated card/ bank account at the time of making the payment to permit the payment of the dues payable or the bill(s) selected by the User inclusive of the applicable Fee. The User further agrees that if any part of these Terms of Usage are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth herein, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms of Usage shall continue in effect. .

DISCLAIMER / LIMITATION OF LIABILITY / WARRANTY

The User is under an obligation to provide his banking information as and when required. For that purpose, the obligation of the User are:- The User expressly understands and agree that, to the maximum extent permitted by applicable law, the Website does not provide warranties for the service. Astrological counselling provided through the Website is based on cumulative or individual knowledge, experience and interpretations of astrologers and as such, it may vary from one astrologer to another. The Website is offering services through a diverse panel of Astrologers duly verified by the Website and such Service Provider (Astrologer) may from time to time make recommendations of using mantras, jantras, gemstones or other astrological remedies to be used by User. Such recommendations are being made in good faith by the astrologers and the Website and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors make no warranty that: the service will meet your requirements the service will be uninterrupted, timely, secure or error - free the results that may be obtained from the use of the service will be accurate or reliable the quality of any services, information or other material purchased or obtained by you through the service will meet your expectations and any errors in the software will be corrected. You are required to make full disclosure about the emotional, mental and physical state of the person seeking advice from the panel of astrologers of Website so that the astrologers make an informed judgment about giving advice. The Website, services and other materials are provided by the Website on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. without limiting the foregoing, the Website makes no warranty that (i) the Website or the services will meet your requirements or your use of the Website or the services will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the Website, services or materials will be effective, accurate or reliable; (iii) the quality of the Website, services or other materials will meet your expectations; or that (iv) any errors or defects in the Website, services or other materials will be corrected. no advice or information, whether oral or written, obtained by the User from the Website or through or from use of the services shall create any warranty not expressly stated in the terms of use. To the maximum extent permitted by applicable law, the Website will have no liability related to User content arising under intellectual property rights, libel, privacy, publicity, obscenity or other laws. The Website also disclaims all liability with respect to the misuse, loss, modification or unavailability of any User content. The Website will not be liable for any loss that the User may incur as a consequence of unauthorized use of their account or account information in connection with the Website or any services or materials, either with or without the User’s knowledge. The Website has endeavored to ensure that all the information on the Website is correct, but the Website neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information,or service. The Website shall not be responsible for the delay or inability to use the Website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, services, functionalities and related graphics obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, tort, negligence, strict liability or otherwise. further, the Website shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or for any reason beyond the Website's control. The User understands and agrees that any material or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. The Website is not responsible for any typographical error leading to an invalid coupon. The Website accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties. The Services provided by the Website are for entertainment purposes only and the Website on behalf of itself and its suppliers, disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, title, non-infringement and it makes no warranty or representation regarding the results that may be obtained from the use of content or services, the accuracy or reliability of any content obtained through the Services, any goods or services purchased or obtained through the Website, and makes no warranty that the services will meet your requirements, be uninterrupted, timely, secure or error-free. No advice or information, whether oral or written, obtained by you from the Website shall create any warranty. The services may consist of the following, without limitation: Astrological content, Reports, Tarot readings, fortunes, numerology, predictions, live telephone consultations, email consultations. Parentune charges for the chat service offered on this platform on per minute basis and holds no responsibility or liability about the reality or reliability of the astrological effects on the human physiology, by the gems, any other services represented and sold on the website. No advice or information, whether oral or written, obtained by you shall create any warranty. The advisors/consultants/astrologers are also User of the site and not employees of the Website or the company. However, the Website verifies the degrees, qualifications, credentials, and background of the advisors/consultants/astrologers but does not refer, endorse, recommend, verify, evaluate or guarantee any advice, information or other services provided by the advisors/consultants/astrologers or by the company, nor does it warrant the validity, accuracy, completeness, safety, legality, quality, or applicability of the content, anything said or written by, or any advice provided by the advisors/consultants/astrologers. The website is not a suicide helpline platform. If you are considering or contemplating suicide or feel that you are a danger to yourself or to others, you may discontinue use of the services immediately at your discretion and please notify appropriate police or emergency medical personnel. If you are thinking about suicide, immediately call a suicide prevention helpline such as AASRA (91-22-27546669). The Website shall not be liable for any inaccuracy, error or delay in, or omission of (a) any data, information or message, or (b) the transmission or delivery of any such data, information or message; or (c) any loss or damage arising from or occasioned by any such inaccuracy, error, delay or omission, non-performance or interruption in any such data, information or message. Under no circumstances shall the Website and/or the payment service providers, its employees, directors, and its third party agents involved in processing, delivering or managing the services, be liable for any direct, indirect, incidental, special or consequential damages, or any damages whatsoever, including punitive or exemplary arising out of or in any way connected with the provision of or any inadequacy or deficiency in the provision of the services or resulting from unauthorized access or alteration of transmissions of data or arising from suspension or termination of the services. Notwithstanding anything to the contrary contained herein, Parentune liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to the Website, for the service during the term of Userhip.

INDEMNIFICATION

The User shall indemnify, defend and hold harmless the Website and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorney’s fees) arising from Your use of the Services, Your violation of the Privacy Policy or these Terms of Service, or Your violation of any third party's rights, including without limitation, infringement by You or any other user of Your account of any intellectual property or other right of any person or entity. These Terms of Service will inure to the benefit of Website’s successors, assigns, and licensees.

PROPRIETARY RIGHTS TO CONTENT

The User acknowledges that the Content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in sponsor advertisements or distributed via email, commercially produced information presented to User by the Website, its suppliers, and/or advertisers, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. The User is not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorized by the Website, its suppliers, or advertisers. Moreover, the content such as images, text, designs, etc on all of the portals of the Website are taken from various online portals such as Google Images. Parentune or Codeyeti Software Solutions Pvt Ltd. is not liable for any copyrights of that content or data

NOTICES

Except as otherwise stated in these Terms of Service, all notices to a party shall be in writing and shall be made either via email or snail mail. Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit in the snail mail, to User at the address provided by User in the Registration Data and to the Website at the address set forth below:“Spring House, C28C, Lower Ground, Sector - 8, Noida, Uttar Pradesh - 201301, India”

GOVERNING LAW AND JURISDICTION

Any dispute, claim or controversy arising out of or relating to this Terms of Usage including the determination of the scope or applicability of this Terms of Usage to arbitrate, or your use of the Application or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator mutually appointed by User and Website. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be New Delhi. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties to the dispute. Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in New Delhi in order to protect the rights of such party pending the completion of any arbitration hereunder, and both parties agree to submit to the exclusive jurisdiction of the courts of India and venue in New Delhi for any such proceeding. If either party files an action contrary to this provision, the other party may recover attorneys' fees and costs up to One Lakh Rupees INR. These Terms of Usage shall be governed by and construed in accordance with the laws of India without giving effect to any choice of law and principles that would require the application of the laws of a different state. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Usage or Privacy Policy to be unenforceable or invalid, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law, and the remainder of the Terms of Usage or Privacy Policy, as applicable, will continue in full force and effect. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. Any waiver of any provision of the Terms of Usage shall be effective only if in writing and signed by Parentune. These Terms of Usage constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. These Terms of Usage and your use of the Services will be interpreted in accordance with the laws of India excluding its rules on conflicts of laws. The parties agree to submit any dispute arising under these Terms of Usage to the jurisdiction of a court located in New Delhi for any actions for which the parties retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.